Upon receiving an email invitation from Aosom for the ‘Product Review Rewards Program,’ click the ‘Click Here to Comment’ button in the email to access the designated content page.
Share your experience and thoughts by submitting a detailed review, including photos.
Aosom will review and approve your submission for a partial refund.

Terms and conditions:

Your review must provide genuine, comprehensive feedback on your product experience.
Reviews must be submitted within 10 days of receiving the product to remain eligible for the discount.
By submitting a review, you agree to our Terms & Conditions and Privacy Policy, and grant Aosom permission to use your submitted content for business, marketing, and advertising purposes.

Product Review Rewards Program Q & A:

1.What is the Aosom Product Review Rewards Program?

The Aosom Product Review Rewards Program is an exciting opportunity for customers to share their genuine product feedback. Once your review is submitted, reviewed, and approved, you'll receive a substantial discount as a partial refund.

Every customer has the opportunity to enjoy this exclusive discount by participating in the program.

If you receive an invitation to join our Product Review Rewards Program and decide to participate, you must submit a review for an eligible item within 10 days of receiving it. Your review should address important aspects such as assembly, material, functionality, size, and overall product quality, accompanied by photos. Detailed, thorough reviews that meet our criteria will be approved, qualifying you for the product discount.

2.How It Works

After you receive your product, we will send you an email invitation to join the program.
Once your product is delivered, you have 10 days to submit a complete review.
Follow the provided instructions carefully to create and upload your review.
We will review your submission to ensure it meets our requirements. Once all steps are completed thoroughly, the product discount will be issued as a partial refund through the same payment method used for the purchase.

Please note: Once your review is approved, your words, images, and videos may be featured on our product review page. Your username and personal information will remain confidential.

3.Review Submission：

After receiving your product, we will send you an email with a link inviting you to join the ‘Product Review Rewards Program’.
Once you’ve received, unpacked, assembled, and familiarized yourself with the product, you can start taking photos and writing your review!
Ensure you’ve provided detailed responses in every field before submitting your review.
Wait for your review to be processed. If your review fails to upload, please try resubmitting it.

4. Rewards

Once you submit your review, we will process it within 3-5 business days and notify you of the results via email.
If your submitted review does not meet the required standards, we will request necessary revisions to complete it. There are no limits on resubmissions.
Once your trial report is approved, the discount amount will be refunded to you within 7 business days.

5.Review Requirements

Contents: A quality review should include the reviewer’s honest opinions and a balanced evaluation of the item’s pros and cons. The reviewer is encouraged to thoughtfully assess the product across all relevant categories, providing fair and comprehensive feedback that will help other customers make informed decisions.

Review Writing Cheat Sheet: Ensure your review covers the following key topics for a comprehensive and balanced assessment. Use the questions as inspiration to guide your writing.

Ordering: How was your experience with the ordering process?

Shipment & Packaging: Was the delivery time as expected? Did the items arrive safely and in good condition?

Assembling: If assembly was required, how smooth and straightforward was the process?

Appearance: What are your impressions of the color and design? Does the product look as you expected?

Features: How well does the product perform in daily use? Did the functionality and features meet your expectations?

Quality & Value: Does the product's quality align with your expectations? Do you believe it offers good value for its price?

Photos: Please include original photos you’ve taken for your review. Avoid using images from the website or other customers, as this is prohibited. Aim to capture as much detail as possible and use the best lighting available to showcase the product effectively.

We recommend including four well-lit, clear photos with proper focus and appropriate distance to highlight the product's details. Suggested photo types:
1. A full product shot.
2. Close-up shots showing detailed features.
3. A photo of the product in use or integrated into your daily life. Please ensure no personally identifiable items, such as driver’s licenses or credit cards, are visible in your photos.

Be Honest and Transparent: Share your genuine opinion—honesty is key. The goal of the Product Review Rewards Program is to provide customers with a clear understanding of the products they can expect from Aosom. Your positive feedback helps others make informed decisions, while constructive criticism guides us in improving our products and services.

6.System notification

You will receive the following notifications by email:

-An invitation email to join the Product Review Rewards Program
-A summary of your review results